There is a need to send an action to a mailbox / team. But instead of sending an email to everyone in the 'group' - one person on the team takes responsibility to assign the 'task' to an individual. ability for mailbox owner to send onto a person (reasign functionality) ability to see who actually picked up the approval/task - and it to show on the response (as an audit trail) currently relies on someone actively adding a comment, and remembering to do it if been to team before, someway to easily highlight who looked at it previously
